FAQ

We specialize in managing various residential properties on Florida's First Coast, including single-family homes, condominiums, and townhouses. Please contact us to discuss your specific property type.

Our comprehensive property management services cover everything from marketing and tenant placement to rent collection, maintenance coordination, and financial reporting. Key services include:

• Professional property marketing and advertising.
• Thorough tenant screening (background, credit, income, rental history checks).
• Lease preparation and enforcement, adhering to Florida law.
• Efficient rent collection and direct deposit to owners.
• Coordination of routine and emergency maintenance with trusted vendors.
• Coordination of property inspections.
• Detailed financial reporting and owner statements accessible via your online portal.
• Eviction coordination, if necessary, in compliance with Florida statutes.

We conduct a thorough market analysis using current comparable rentals in your specific neighborhood. We consider factors like property size, condition, amenities, and local market demand to ensure your property is priced competitively to attract quality tenants and maximize your rental income.

Our fee structure is transparent and competitive. We primarily use a percentage of collected rent plus a flat fee structure. All fees are clearly outlined in our management agreement. Please visit our Pricing Page for more details or request a free rental analysis.

Our tenant screening process is rigorous and designed to find reliable, responsible tenants. It includes:

• Comprehensive background checks.
• Credit history analysis.
• Verification of employment and income.
• Previous landlord reference checks.
• Eviction history search. We adhere strictly to all Fair Housing Laws during this process.

While market conditions vary, our goal is to minimize vacancy periods. Our efficient marketing strategies and thorough screening process aim to place qualified tenants quickly. We work diligently to prepare and market your property to attract renters as soon as possible.

Tenants can submit maintenance requests conveniently through their online portal or our app. For routine maintenance, we coordinate directly with our network of vetted, licensed, and insured local vendors. For larger repairs or those exceeding a pre-approved limit, we will contact you for approval before proceeding.

Rent is typically collected on the first of each month. After a brief processing period, we disburse your rental income via direct deposit to your bank account, usually by the middle of each month. You can view detailed statements anytime through your Owner Portal.

We have a strict rent collection policy. If rent is not paid on time, we initiate the legally required 3-day notice to pay or vacate, as per Florida Statute § 83.56. If payment is not received, we proceed with the eviction process in accordance with Florida landlord-tenant laws. We keep owners informed throughout this process.

Yes! As a RentGains client, you will have access to a secure online Owner Portal where you can view real-time financial statements, detailed expense reports, lease agreements, inspection reports, and other important documents related to your property 24/7.

Your role becomes minimal! We handle the day-to-day operations so you don't have to. We will contact you for significant decisions, such as major repairs exceeding an agreed-upon limit or significant lease changes. You'll stay informed through your owner portal and regular communication.

Our management agreements include clear terms regarding termination. We strive for long-term partnerships and encourage open communication. Please review your specific contract for details on notice periods and any applicable early termination fees.